Privacy overview

Tantris Travel & Conferences (Pty) Ltd respects your privacy and is committed to handling personal information responsibly, lawfully and transparently.

This Privacy Policy applies to the Tantris website, including flight search pages, airport guides, airline guides, travel guides, contact pages and related website content.

Tantris may process personal information when you contact us by email or phone, request a quote, make an enquiry, use our website, or interact with third-party tools made available through the website.

Information we may collect

Depending on how you interact with Tantris, we may collect information such as your name, email address, phone number, company name, enquiry details, quote request information, billing-related information and any information you voluntarily provide when contacting us.

We may also collect limited technical information through the website, such as browser type, device information, pages visited, referral sources and general usage data. This helps us understand how visitors use the website and improve the user experience.

We do not intentionally collect unnecessary personal information. You should avoid sending sensitive personal information unless it is required for a specific travel, event or business enquiry.

How we use personal information

Tantris may use personal information to respond to enquiries, prepare quotes, provide travel management services, support event management requests, communicate with clients, manage accounts, improve website content and support tourism technology services.

We may also use information to maintain business records, comply with legal obligations, prevent misuse of our website, improve user experience and communicate important service-related information.

We do not sell personal information. Where information is shared with a third party, it is usually because it is necessary to provide a requested service, process a booking, respond to an enquiry, comply with the law or support website functionality.

Third-party flight search tools

Tantris may display or integrate third-party flight search widgets, booking tools, affiliate tools or external travel technology services. These tools may collect or process information according to their own privacy policies and terms.

Flight searches, prices, availability, booking steps, payment processing and booking confirmations may be handled by third-party providers. Tantris does not control the privacy practices, data systems or processing activities of external providers.

Before completing a booking or submitting information through a third-party tool, you should review the provider’s own privacy policy and terms.

Cookies and website analytics

The Tantris website may use cookies, scripts or similar technologies to support website functionality, improve performance, understand user behaviour and enable third-party tools such as flight search widgets.

Cookies may be set by Tantris or by third-party providers whose tools are embedded on the website. You can usually manage or disable cookies through your browser settings, although this may affect how some website features work.

We may use analytics or performance information to understand which pages are useful, improve content and maintain the website.

Your privacy rights

You may request access to, correction of or deletion of personal information that Tantris holds about you, subject to applicable legal, contractual and operational requirements.

You may also object to certain processing activities or request that we explain how your information has been used. We may need to verify your identity before acting on a request.

If you believe your personal information has been handled incorrectly, please contact us first so that we can review and respond to your concern.

Information security

Tantris takes reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no website, email system or online service can be guaranteed completely secure. Users should avoid sending unnecessary sensitive information through email or website tools.

Privacy Policy FAQs

Does Tantris sell personal information?

No. Tantris does not sell personal information.

Do third-party flight widgets collect information?

Third-party tools may collect or process information according to their own privacy policies and terms.

Can I request correction of my information?

Yes. You may contact Tantris to request access, correction or deletion of personal information, subject to applicable requirements.

Does Tantris use cookies?

The website may use cookies or similar technologies for functionality, analytics and third-party tools.

Who do I contact about privacy?

Email info@tantristravel.co.za for privacy-related questions.